Absolutely. Our supplements are made with 100% natural ingredients, ensuring they are safe and beneficial for your dog. We meticulously select each ingredient for its health properties and ensure they are free from harmful additives.

Our supplements are formulated with a range of natural ingredients. For instance, our Hip and Joint Treats contain Glucosamine and Chondroitin for joint health, while our Skin and Coat Treats use Omega-3 fatty acids for a healthy coat. Each product is crafted with specific ingredients to target particular health needs. Specific Ingredients for each product can be found on their respective product detail page on our website.

Choosing the right supplement depends on your dog's specific health needs and conditions. Our website provides detailed information on each product, including its benefits and recommended usage. For specific concerns or if your dog has underlying health conditions, we recommend consulting with your vet.

Pupps supplements are manufactured following stringent quality control processes. We ensure that every batch of our supplements is tested for quality and efficacy. Our manufacturing facilities adhere to high standards, ensuring the final product is of the highest quality for your pet.

The recommended dosage varies depending on the specific supplement and your dog's size and needs. Each product comes with clear dosage instructions on the packaging. It's important to follow these guidelines to ensure your dog receives the optimal benefits.

Because Pupps supplements are 100% natural, there is no issue with using them alongside other medications. If in doubt however you should contact your vet as this ensures that there are no interactions or contraindications between the supplements and your dog's current medications.

The time frame for noticing benefits can vary depending on the supplement and your dog's individual response. Some owners report seeing improvements within a few weeks, while others may take a bit longer. Consistent daily usage is key to achieving the best results.

Pupps supplements are made with natural ingredients and are generally well-tolerated by most dogs. However, as with any new dietary addition, there's a small chance of mild digestive upset. If you notice any adverse reactions, please discontinue use and consult your veterinarian.

We accept several payment methods for your convenience, including major credit cards, debit cards, Shop Pay, and PayPal. These options ensure a seamless and secure checkout experience.

Currently, Pupps focuses exclusively on serving customers within the UK. We do not offer international shipping at this time, as we are dedicated to providing the best local service and quick delivery to our UK customers.

We are pleased to offer free delivery for all orders within the UK. Our standard delivery time is 2-3 business days, although many customers receive their orders even sooner. We strive to process and dispatch orders as quickly as possible to ensure prompt delivery.

If you encounter any problems with your delivery, such as a delay beyond the expected 2-3 business days, please contact our customer service team. We are here to assist you and will make every effort to resolve any delivery issues promptly.

To return a product, please contact our customer service team with your order details. They will guide you through the return process. Once we receive the returned item and confirm it's in its original condition, we will process your refund to the original payment method.

Due to the nature of our products, we cannot accept returns of opened or used items. Returns are only accepted for products in their original, unopened condition. This ensures the safety and quality of our products for all customers.

Once we receive your returned item and it passes our quality check, we will process your refund. The refund typically reflects in your account within 5-10 business days, depending on your bank or payment service provider.

If you receive a damaged or incorrect product, please contact our customer service team immediately. We will prioritise resolving this issue, either by sending a replacement or processing a refund, depending on your preference.

Joining our community is easy! Follow us on Instagram and TikTok at @puppsuk, where we share valuable tips, engaging content, and stories from our happy customers and their pups. It’s a great place to connect with other dog lovers and stay updated on our latest products and initiatives.

Shopify Collabs is a platform we use to collaborate with content creators who share our passion for dog health and wellness. Through this program, creators can partner with us to support and promote the Pupps brand, especially on social media platforms like Instagram and TikTok.

If you’re interested in collaborating with us and becoming a part of our content creator team, you can apply through our Shopify Collabs page. Visit mypupps.co.uk/pages/collabs to learn more and submit your request to join. We welcome passionate individuals who love to share their experiences with pet wellness.

Our content creators are a vital part of the Pupps family. They receive support in various forms, including access to our latest products, promotional materials, and a platform to share their creative content. We work closely with our creators to ensure they have everything they need to succeed and help spread the word about Pupps.